The South African Social Security Agency (SASSA) is encouraging all applicants for the disability grant to use their online platform to book for disability-related assessments.
In a statement on Wednesday, the Agency said the platform allows beneficiaries to access SASSA services in their comfort zone, save money on transport, and avoid long queues.
“This programme is not meant to prevent beneficiaries and applicants from going to SASSA offices. Those who do not have access to the internet are encouraged to visit SASSA offices to book for their assessment.
“After the assessment, the applicant can complete the application online and submit it. Before uploading the required documents, the applicant must ensure that all documents are certified, valid within six months, and that the information in the documents is accurate,” SASSA said.
To avoid scammers, beneficiaries are urged not to seek assistance from strangers and avoid exposing personal information to unreliable people.
“If an applicant fails to access SASSA services online, they can visit the SASSA office for assistance,” the Agency said.
The requirements for the disability grant are as follows:
- Must be a South African citizen, permanent resident, or refugee permanently residing in South Africa
- 18-59 years of age
- Undergo a medical assessment confirming disability
- Provide a referral form duly completed by a treating facility
- Applicant and spouse must be subjected to the means test
- Not be maintained or cared for in a state-funded institution
- Not be in receipt of another social grant in respect of themselves
- Submit a 13-digit barcoded identity document for self and spouse. In the absence of an ID card or birth certificate, an alternative identification prescribed by SASSA will be acceptable
For more information, beneficiaries can contact toll-free during working days/hours at 0800 60 10 11 / [013] 754 – 9428/9363 during working hours Monday – Friday, and WhatsApp 082 046 8553.
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